Technology change is often like changing the tires on a car while it is in motion!

In business, defining your current state informs the potential actions for the attainment of any future goals.  This is especially true for any technology plan.  

Everyone is talking about the year 2020 in terms of having "perfect vision".  That perfect vision starts with understanding what you have today, what works, what doesn't and define what you must have and would like to have.

Our recommendation is to use the tools of customer experience and market research.  From focus groups to surveys and from in-depth interviews to technology demos and orientation sessions, the key is to mine your institutional knowledge to determine the current state of HR process and technology.

Here are some thoughts and guidelines:

what do we want to accomplish

Determine what HR systems and functionality the company has today

Determine what works and does not work today

Document and analyze these findings

Create a list of recommendations for review and action

how do we accomplish it

1. Conduct a survey and focused interview process to understand the current HR Systems Inventory

2. Develop an HR Technology Inventory for Employee data Systems

3. Create an HR Systems Software Analysis Document to determine if/how we can better:

a. automate routine tasks

b. improve the quality and visibility of data

c. standardize where appropriate

d. support M&A integrations

e. develop a common language for metrics and analytics

4. Share the results of this process and create a Recommendation on next steps

we have more ideas

Tasks to produce the systems inventory

Systems to ask about

Questions to ask

Examples of recommendations and next steps

Stay tuned to this blog or reach to me at Morris@HRComputes.com

A wise person once said, "One needs to know where one has been to get to where one is going".

Answer your HR Technology questions before it is too late!!

AI for People Management

HRComputes sponsored and Morris Yankell hosted the PSPS Human Capital Analytics meeting on “Strategic Artificial Intelligence and People Management.” 

Thank you to so many of our clients, colleagues, and friends for attending. We had the following speakers representing a variety of digital and AI tools for middle market organizations.

Prashanth Rai              Regional VP                               Bayestree

Andreas Graesser        Founder                                      Innovad

Matt Pietsch                 Chief Revenue Officer              Engage

Suhail Halai                  Principal Consultant                Ultimate/Perception

We had an informative conversation about both what excites and worries participants on the topic of AI and Human Capital Management (HCM). Participants, reflecting a variety of industries and functional expertise, were excited about better decision making, reduced bias, improved manager/ employee engagement, skills development, and the opportunity for HR to lead the AI charge for HCM. As excited as the group was about these opportunities, there were concerns about keeping the human in Human Resources (HR), blind acceptance of technology, employee capability and employer capacity to upskill the workforce, resistance to change, potentially slow adoption by HR leadership, and data privacy.

Our esteemed speakers took these cues and worked them into their presentations. 

From Prashanth and Andreas, Bayestree and Innovad,  we learned about workflow automation tools that will reduce routine and transactional work. With this technology, employees are free to focus on more impactful and interesting activities. It also improves compliance, record keeping, and employee satisfaction.

From Matt at Engage, we learned about developing a passive talent pipeline allowing your organization to identify potential employees before they begin an active search. The technology uses data scraping to identify candidates and allows preliminary engagement with top talent in hard to fill roles. When the candidate is ready to consider a change, you are already engaging with them.

From Suhail at Ultimate/ Perception, we learned about a survey tool that leverages natural language reading and machine learning to assess employee satisfaction and to provide clear and actionable data to management. The turnaround time for managers to receive this information is days, not months, allowing for targeted and specific actions and remedies improving employee engagement and performance.

All of these tools provide opportunities for HCM leadership to drive change within their organizations and to deliver impact to organizational outcomes. Much of this change is really about improving client experience and outcomes.

The best news is HRComputes is well versed in digital transformations and we are ready and able to help our clients make the best selection for their requirements and to guide implementation to ensure success and deliver value!

Contact us at morris@hrcomputes.com to see how we can help you with AI and HR!